Returns & Exchanges
At Trove Craft India, we take pride in our artisanal products and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 15-day return and exchange policy for all unused items in their original packaging.
Initiate Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Quality Approval
Our team will review your request within 24-48 hours and send a pre-paid shipping label once the return is authorized.
Secure Packaging
Carefully pack the items in their original box with all tags intact to ensure they are protected during transit back to our warehouse.
Refund Processing
Once we receive and inspect the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing